Privacy Policy for Zanthivoria users

This Privacy Policy describes how Zanthivoria collects, uses, and safeguards your personal information in accordance with South African regulations. Please review this policy before using our services.

Data We Collect

We collect information essential for delivering automated trade recommendations and maintaining security.

• Personal identification details you provide, such as your name and email, during account creation or subscription.
• Technical and device information, including browser type, IP address, and access times, for security monitoring.
• Usage data generated when you interact with recommendations, alerts, or features on our platform.
• Communication records from support queries or when you contact us for information.

How We Use Data

Your data is processed only to enhance platform function, ensure regulatory compliance, and provide support.

• Deliver automated signals, platform updates, and informational alerts that you request or opt into.
• Monitor and improve system performance, user experience, and operational effectiveness.
• Respond to technical or support requests, including your feedback and queries.
• Meet South African legal and regulatory obligations relevant to our sector.

Legal Bases for Data Use

Data is only processed when there is a valid legal reason and for legitimate business interests.

Processing is limited to activities necessary for delivering our services, fulfilling legal obligations, or with your explicit consent where applicable. We do not use data for unauthorized purposes.

Data Sharing

Zanthivoria does not sell or misuse personal data. Sharing is limited and justified only when required.

• Lawful disclosure to authorities if required for legal compliance, regulatory inquiries, or official investigations.
• Third-party processors who provide essential technical or support services under strict confidentiality agreements.
• Mergers, acquisitions, or restructuring events, where data remains safeguarded according to this policy.

Security Measures

All personal information is encrypted and protected against unauthorized access using current security best practices. Regular audits and proactive monitoring ensure your data’s safety throughout its lifecycle within our systems. Access is strictly limited to authorized personnel.

Your Rights

South African law grants rights over your data use and access.

• Request access to your personal information, or receive a record of what is stored and processed.
• Ask for corrections to incomplete, incorrect, or outdated personal information.
• Request deletion of your personal data, subject to any legal obligations requiring retention.
• Withdraw consent for certain data uses at any time, consistent with applicable laws.

Cookies & Tracking

Zanthivoria uses cookies and similar technologies to improve your experience, manage sessions, and analyze use patterns.

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Contact Us

For privacy-related queries, please contact our designated team using the methods below. We respond promptly and are committed to protecting your data rights.

Policy Changes Notice

This policy may be updated to reflect legal or operational changes. The latest version will always be posted on this page for your review.